CONFLUENCE EXPOSURE MONITOR

Support that keeps reviews moving.

Help with installation, scan visibility, findings, and responsible handling of security or privacy requests.

01

What we can help with

For issues involving Confluence Exposure Monitor.

  • Installation, upgrade and app access
  • Scan failures or unexpected coverage gaps
  • Missing, unclear or potentially inaccurate exposure findings
  • Dashboard behavior, export problems where available, and product defects
02

Prepare your request

Share enough context to reproduce the problem without secrets.

  • Confluence Cloud site URL or identifier, when appropriate
  • Approximate incident time and timezone
  • Expected versus actual outcome
  • Reproduction steps and affected role
  • App version and redacted screenshots or sample content IDs
03

Severity guidance

Initial response is different from issue resolution.

  • S1 Critical: security incident, data exposure or complete outage
  • S2 High: major production disruption
  • S3 Normal: partial degradation or workaround available
  • S4 Low: documentation, how-to, cosmetic issues or suggestions
Scope and verification

Detection only reflects the Confluence content and permissions visible to the app. It is not a guarantee that all externally available or sensitive content will be identified.

Pre-publication draft · Verify against the released Forge app and the approved legal documents before publishing.